We have been in our new home almost 4 years and have had issues with out heat pump at least 7 times. After calling original installer twice they never could find issues. Duncan came recommended and went on their service contract. Nick has been the best in service and professionalism. It's taken two weeks of testing and followup but continuously resolving problem. Thank you! March 12, 2024. Update.. we just had our annual inspection and had no problems this past year. Yeah!. Plus, Justin installed a surge protector on our unit today. They call and show up when they are coming and total professionalism is a welcome visit. Thank you Duncan! 🙂

- Judy Garrison Verified

Response from Duncan Heating and Air Conditioning Inc. Thank you so much for taking the time to share your experience with us, Judy. We are thrilled to hear that Nick and Justin provided you with exceptional service and resolved the issues with your heat pump. We appreciate your continued trust in Duncan Heating & Air Conditioning Inc. Thank you for choosing us for your HVAC needs! 😊