Our AC unit went out a few weeks ago, we called the first company we found online. They told us that the disconnect switch on the AC unit was missing and wires were cut inside the unit. They quoted us $400 to replace the disconnect switch and another $300 for the wires. We called Duncan for a second quote and the tech said, yes the disconnect is missing but the wires are just installed that way on your unit, nothing was cut. He quoted us around $100 to replace to disconnect but was also honest and said we could do it ourselves with parts from the Home Depot. Great, honest company that values it’s customers!

- Steve Humann Verified

Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your experience, Steve. We are glad to hear that our technician was able to provide you with an honest assessment and offer a more affordable solution for your AC unit. We strive to always provide transparent and trustworthy service to our valued customers.