Our air went out late in the day. Garrett provided same day service even though I called later in the day and on a Friday!! He was professional and courteous. He explained the root of our problem throughly. Thank you so much Duncan Heating & Air.
- Angelina DiGiacomo Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your experience, Angelina. We are thrilled to hear that Garrett was able to pr... Read More
The service is A’s across the board. Technician were friendly and knowledgeable. Also they kept us informed through out the day.
- Harriet Johnson Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your positive experience with us, Harriet! We are thrilled to hear that our te... Read More
Thank you for the installation of our new heat pump .your installers(Matt and Jeremy) did a superb job from start to finish ( including dis-asembly of the old unit..they worked hard the whole time they were here.You are fortunate to have these two guys as installers.again let me give these guys 10 stars********** ! Also don't let me forget another great employee of your firm--Brandon Kiff he is probably the reason we chose your firm..He was kind,polite, and knows the products well! Thank you again and if anyone needs a referral for heating and air,I will sure send them to you.. thank you...Doug and Glenna Piguerra..
- doug Piguerra Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Matt, Jeremy,... Read More
Justin Kerley is the service technician who repaired my AC. He was a very nice man. He explained everything to me and was very knowledgeable. The company was great too. Worked hard to get someone here as soon as possible. Great Service
- Melissa Lodgek Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your experience with Justin and our company. We are pleased to hear that he wa... Read More
Very good service
- Cole Lott Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave us a positive review, Cole. We are glad to hear that you were satisfied with t... Read More
Very curtious & knowledgeable. Responded quickly.
- David Elliott Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave us a review, David. We are pleased to hear that you found our team courteous a... Read More
Exceptional and prompt service provided to fix my A/C unit by a very knowledgeable and trustworthy Service Technician. Garrett quickly diagnosed and applied the necessary repairs without any attempt to upsell or charge me for more than what was needed. This is the service experience a home owner wants to have and I would call upon Duncan again.
- Steven Summerville Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your positive experience with our service technician, Garrett. We are thrilled... Read More
Duncan Heating and Air is dependable, responsive, and their employees are always professional. Justin Kerley did my repair today and I have air again. I would recommend them to anyone for hvac needs.
- Donna Rufty Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your positive experience with Duncan Heating & Air Conditioning Inc. We are th... Read More
Awesome job! Very friendly and professional.
- Alyssa McCammon Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you so much, Alyssa! We're glad to hear that you had a positive experience with our team. Read More
Your guys did a very good job. They were professional and explained the process as they went. Very well mannered and respectful, which in today’s times is kinda rare. Thanks guys!
- ELI WHO Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave us such a kind review, Eli Who. We are pleased to hear that our team provided ... Read More
Had our AC stop working at 4:30PM and Justin was out to our house in less than 30 minutes to fix the issue. He was also very professional and kind!
- Allie Johnson Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for sharing your experience, Allie! We're glad to hear that Justin was able to quickly and effectively reso... Read More
The people at Duncan Heating and Air are fantastic. Garrett came out on short notice and had us up and running. Thank you!!!
- Brandon Ellington Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you so much for your kind words, Brandon! We are thrilled to hear that Garrett was able to assist you quickly a... Read More
Everyone from the initial service call, to the estimate and finally installation were all polite, professional and a pleasure to deal with. I will recommend Duncan to all of my friends for any heating and cooling needs.
- Heather Hampton Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to share your positive experience with us, Heather. We are thrilled to hear that our te... Read More
Garret Drescher was quick and did a great job towards the end of the day! Much appreciated
- Jason Bolton Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave a review, Jason. We're glad to hear that Garret provided you with quick and ef... Read More
Service Tech Garrett Drescher arrived on time diagnosed the issue with our a/c system and repaired the issue promptly and professionally.
- Rodney Love Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave us a review, Rodney. We are pleased to hear that Service Tech Garrett was able... Read More
Very clean and very professional job!
- Will Jones Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave us a positive review, Will! We're glad to hear that you were pleased with our ... Read More
Polite, very efficient! Great installation, cleaned after, I am very happy. I have used Duncan Heating and Air before and will continue to use them in the future.
- Allen Smith Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for your positive feedback, Allen! We are glad to hear that you are happy with our installation and service... Read More
Excellent Service!! Satisfied!! Very nice and helpful serviceman Justin Kerley!!
- Wendy Brown Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you for taking the time to leave us a review, Wendy! We are thrilled to hear that you were satisfied with the s... Read More
I had 3 new ac units installed today by Duncan Heating and Air Conditioning. It was a 2 day installation and I cannot say enough about the team . Extremely professional, knowledgeable and went above and beyond . Duncan has been my go to for 18years and I highly recommend them … one happy , cool customer 😎
- Rainslee Millward Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you so much for taking the time to leave us a 5-star review, Rainslee! We are thrilled to hear that you had a p... Read More
The team installing our new A/C unit was great. They were professional and courteous. They also did a fantastic job cleaning up after themselves, which was much appreciated. We will definitely use them again!
- Anne Bell Verified
Response from Duncan Heating and Air Conditioning Inc. Thank you so much for your kind words, Anne! We are thrilled to hear that our team provided you with excellent servic... Read More